📦 Basic rule
- You can return the product within 7 days of delivery or invoice date.
✅ Conditions to return
- Item must be unused and in original condition
- Must include original packaging, tags, and invoice
- Product should not be damaged,used or altered
🚫 Items usually NOT returnable
- Food / grocery / perishable items
- Personal items (underwear, cosmetics, etc.)
- Bulk or special/seasonal items
- used
💰 Refund details
- Refund is given only if conditions are met
- Some stores don’t offer exchange, only refund
⚠️ Important notes
- Return request must be made within the 7-day window
- You may need to share photos or proof if item is defective
- Shipping cost for return is often paid by the customer (unless item is faulty)
✅ Simple summary:
You have 7 days to return, but the product must be unused, properly packed, and eligible (not all items qualify).